New Guest Experience
Welcome!! Thank you for trusting me with your crown. My goal is to make sure you have a relaxing experience during your visit here at the salon. To simplify the order of things as a NEW GUEST, I am here to guide you through your first appointment.
Before the Appointment
Your experience starts when you use my online booking system, choose one of the NEW GUEST EXPERIENCE services that best fits your goals for your first appointment. While making your appointment, please complete and submit the New Guest Form. This form gives me more information about you and your hair goals. It also determines if we are a perfect match.
Once your appointment request is received and the New Guest Form is completed, I will confirm or decline your appointment within 24 – 48 hours. If confirmed, you will receive a welcome email detailing a little more of what to expect during your first visit.
You will be asked to reserve your appointment with a valid credit card. It’s a requirement. Your card WILL NOT be charged.
You will receive a confirmation via email & three reminders (48 hrs, 24 hrs, & 1 hr) prior to your appointment. If you need to make any changes to your appointment, you can do so online up to 24 hours before your appointment.
Arriving at the Salon
Arrive early so you can have plenty of time to become familiar with your new salon home. You can have a seat in the waiting area upon arrival. I will come out to greet you and direct you to my suite. I promise to value your time by staying on schedule.
You can relax in my suite knowing that I have thoroughly cleaned and disinfected after each client. The space is ready for you to settle into. I book my guests one at a time so you will have my undivided attention.
During the Visit
During the appointment, I will be recording and taking photographs.
We will sit down and discuss your New Guest Form in detail. We will talk about your hair goals and dreams; what you like and or dislike about your hair. We can also look at some inspirational photos. I’ll walk you through what’s obtainable in today’s appointment, future services, and how to style and care for your new look at home.
After the consultation, you will be directed to the shampoo bowl where the magic starts. I will inform you of every product being used as well as why I’m using them. I will work efficiently to respect your time but I will never sacrifice the quality of my work by rushing on your hair. Throughout the service, we will chat more in-depth about how to maintain the health of your curls and the longevity of your style at home.