Salon Policies

My Schedule

1. It’s available 60 days out.
2. If the date and time you are inquiring about are not listed, then it’s not available.
3. You must put a valid credit card on file to complete your appointment. The credit card WILL NOT be charged until service is rendered.

Virtual Consultation

1. Payment is due at the time of scheduling the appointment.
2. ALL payments are final. NO refund.
3. A link will be provided via email once the appointment is scheduled.
You have the option of scheduling a follow-up consult 3 to 4 weeks later for 15 to 20 minutes at no charge.

The Packages Service

1. These services are for existing guest ONLY who wish to come biweekly.
2. Full payment is required on the first visit.
3. There are a total of 7 visits (appointments), x6 Bronze Service (cleansing, conditioning, & styling) & x1 Silver Service (detox) that includes 15% off the Silver Service.
4. After the first visit, a link will be sent via email or text to make the following appointments as you wish.
5. There are NO refunds.
6. ALL appointments must be scheduled and completed within 4 months.

Child Services

12 years of age and up.

Other Guests

My suite is small. I ask that you come alone due to limited seating.

Walk-Ins

1. Appointments ONLY
2. However, same-day appointments are welcomed when available.
3. You must book through my website.

Appointment Cancellations

1. You have up to 24 hrs before your appointment to make changes or cancel.
2. If you cancel within 24 hrs, you will be charged 50% of the service you would have received.

No Show

NO CALL or NO SHOW will be charged 100% of the service booked.

Late Arrival

1. If you expect to be late by 10 mins or more please text 251-298-7731.
2. Your service will not be guaranteed to be performed that day and you may have to reschedule.

Detangling Fee

If it takes more than 30 minutes to detangle your hair, $35 will be added to your service automatically.

COVID-19 Protocol

1. I ask that you wear a mask but it’s not required.
2. The salon and styling tools are cleansed and disinfected before and after each client.
3. All cleaning products are EPA-approved and safe.

For by Grace Natural Curls © 2024.
All rights reserved.